Return Policy

Returns
We have a 30 day return policy on unused products. If 30 days have gone by since your purchase, unfortunately we cannot offer you a return.

To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it in.

To complete your return, we require an order confirmation or proof of purchase.

Refunds
Once your return has been received and inspected, we will send an email to notify you of the approval or rejection of your refund.

All refunds will be processed without shipping costs.

Approved returns will be processed and automatically credited back to your original method of payment within 3-5 business days. 

Sale Items
Only regular priced items are eligible for a refund. Sale items are final and cannot be returned.

Exchanges/Defective Units
If you believe you have a defective unit contact our customer support at info@sploofybrand.com, immediately. You'll be required to send back the old unit before we can exchange it for a new one. Any exchanges must be initiated within 7 days of receiving the product to be valid.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive store credit for the value of your return.

Shipping
You are responsible for all shipping costs related to returning your item.